New Articles

  1. How to Insert Unique Promo Codes in Your Campaigns

    ⚠️ Important Note: Because promo code setup requires Ascent360 developer work, all promo code requests must be submitted at least 2 weeks in advance of your desired send date. Please plan accordingly to ensure your campaign launches on time...
  2. Enabling BIMI for Email

    BIMI (Brand Indicators for Message Identification) is that relatively new standard where your brand’s verified logo appears right next to your emails in compatible inboxes (think Gmail, Yahoo, Fastmail, etc.). Benefits for a resort using BIMI in...
  3. Data Load Requests

    How to request a data import.
  4. SMS Smart Encoding

    SMS Smart Encoding is a feature within Ascent360 that monitors for hidden Unicode characters in text message compositions and automatically converts them their nearest non-Unicode counterpart. This helps reduce unwanted segment increases resulting...
  5. 2025-07 Webhook Triggered Messages & Other Recent Enhancements

    In this webinar, we walk through our powerful webhook-triggered messages feature in Ascent360 and give you a sneak peek at what's coming in August of 2025! Your browser does not support HTML5 video. ...
  6. Export Contacts: Saved Output Fields

    When selecting output fields in the Send Contacts  dialogue in the Audience Builder or Complex Audience Builder, you may choose to save and reuse your selected output fields and their order for quick access later. These configurations are uniqu...
  7. Email Tracking Parameters

    If you utilize Google Analytics UTM tracking, Ascent360 can automatically append a tracking string to each of the links in your emails. Setting this up in Email Settings allows you to set default Tracking Parameters for all your emails. With a...
  8. Account Settings - The Brand Tab

    User Icon > Settings The Brand Tab of the Settings Page contains global settings to help ensure brand consistency across your marketing campaigns. There are two sections on the Brand Tab: Preferred Fonts and Custom Colors. For changes ma...
  9. How to Add a Countdown Timer to an Email

    Adding a countdown timer to your email is a great way to create urgency and drive engagement, especially during flash sales, special promotions, or holiday campaigns. While Ascent360 does not currently offer a built-in countdown timer feature, you...
  10. Webhook Data Collection

    Webhook Overview What is a Webhook? Webhooks offer a simple, real-time way to send data from client applications to Ascent360. They are widely used for efficient, event-driven data sharing. Clients can integrate webhooks to send relevant data...