New Articles

61. Getting Started with SMS Marketing

    Published On: 09/02/2024 in Platform features SMS Marketing
    Curious about SMS marketing? This 15 minute webinar offers helpful information on getting started with this new channel. Your browser does not support HTML5 video. Getting Started Here are the basic steps involved in getting st...

62. Email Reports

    Published On: 08/31/2024 in Reporting Email Reporting
    Visit the email reports pages to learn more about the performance of your email campaigns. Check out the emails that had the highest engagement and where there may be opportunities for growth.

63. Email Training Videos

    Published On: 08/31/2024 in Platform features Email Designer Training Videos
    Training videos for designing and sending emails

64. 2024-08 - Support Overview and ESP Deep Dive

    Created On: 08/22/2024 in Releases & Webinars Webinars
    Your browser does not support HTML5 video. Power [User] Hour - Ascent360 Support Overview and ESP Deep Dive This 28-minute training video goes over our Support Offerings and we give you a sneak peak into some highly-requested Email (ESP) t...

65. Product Pre-Arrival Campaign

    Created On: 08/20/2024 in Platform features Marketing Campaigns Date Triggered Campaigns
    Using the CDP fields, Transaction Date and Event/Product Date, you can curate a pre-arrival email strategy to enhance the experience of your purchasers prior to their activity. Transaction Trigger Use purchase date to send pertinent information ...

66. Hospitality Pre-Arrival Campaign

    Created On: 08/20/2024 in Platform features Marketing Campaigns Date Triggered Campaigns
    Your guests' experience begins long before they arrive for their stay. Manage their expectations, increase on-site spend and get that 5-star review by establishing a strategic pre-arrival email series. Reservation Trigger When your customer book...

67. Date Triggered Campaigns Overview

    Created On: 08/20/2024 in Platform features Marketing Campaigns Date Triggered Campaigns
    A date-triggered email campaign is your key to increasing advanced purchase, maximizing ancillary spend on-site and creating the best guest experience. Use the capabilities of Audience Builder to target guests based on their progress through th...

68. 6-11-2024 Microsoft Issue Announcement

    Created On: 06/11/2024 in Releases & Webinars Release Notes
    The Issue:  In June 2024, Ascent360 identified an increase  in machine opens and clicks for clients sending to Microsoft B2C and Office 365 inboxes. The sudden increase is due to a security change Microsoft made to how its Safe Links feature i...

69. Ascent360 SMS Demo Video

    Created On: 05/31/2024 in Platform features SMS Marketing Training Videos
    SMS > All Designs The below video walks through our SMS platform, showcasing the main features such as navigating the All Designs page, creating a SMS and MMS message and how to send or automate your text message campaigns. Your browser d...

70. Create a Text Message

    Published On: 05/21/2024 in Platform features SMS Marketing Using the Editor
    Text Messages > All Designs  Ascent360's SMS Design Library and Composition tool allow you to create, manage, and send SMS & MMS texts to [contactable] individuals in your CDP.  Create a New Message To create a new text message, click Cr...

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