Updated Articles

1. How to Insert Unique Promo Codes in Your Campaigns

   Last Updated: 08/22/2025 in Platform features Marketing Campaigns
   ⚠️ Important Note: Because promo code setup requires Ascent360 developer work, all promo code requests must be submitted at least 2 weeks in advance of your desired send date. Please plan accordingly to ensure your campaign launches on time...

2. Account Settings - The Brand Tab

   Last Updated: 08/21/2025 in Account and billing Account Settings
   User Icon > Settings The Brand Tab of the Settings Page contains global settings to help ensure brand consistency across your marketing campaigns. There are two sections on the Brand Tab: Preferred Fonts and Custom Colors. For changes ma...

3. Data Load Requests

   Last Updated: 08/20/2025 in Data and integrations
   How to request a data import.

4. Getting Started: Audience Builder

   Last Updated: 08/20/2025 in Getting started guide
   Select Audience > Audience Builder on the Left-Handed Menu Pane or Select "Build Audience" on the Ascent360 Home Page Use the Ascent360 Audience Builder to build custom segments based on demographics, email history, transaction history, and mor...

5. Onboarding Checklist

   Last Updated: 08/18/2025 in Getting started guide
   Welcome to Ascent360! We are thrilled to partner with you as you get started making the most of your data. It is estimated that this checklist will require a few hours of your time during your first month. We'll be here for any Q's along the way! ...

6. Ascent360 Email Design Showcase

   Last Updated: 08/15/2025 in Support
   At Ascent360, we specialize in transforming your email marketing into a dynamic, engaging experience that captivates your audience. Our expert design services are not just about creating visually appealing emails—they are about crafting compelling...

7. Ascent360 Managed Services

   Last Updated: 08/15/2025 in Support
   Elevate your marketing strategy with our exceptional Managed Services! From breathtaking email designs to strategic consulting, we offer a comprehensive suite to make your campaigns shine. Wondering how you can save time, better leverage your exis...

8. Additional Products and Services

   Last Updated: 08/15/2025 in Support
   The following are additional products & services we offer: No. Item Description Price Recurrence 1 Client Success   Consulting  & Prepaid Time 1:1 strategic consulting with a Client Success Manager. Pay for a specific number of h...

9. Client Onboarding & Support Model

   Last Updated: 08/15/2025 in Support
   1. Implementation Management All new clients are assigned a dedicated Implementation Manger who will own the client onboarding experience. Prior to the client signing the contract, the Implementation Manager will partner with the Ascent360 sales ...

10. Live Chat Support

    Last Updated: 08/15/2025 in Support
    We have live chat support available Monday through Friday, during normal business hours.  Here's how it works: Click the blue "Help" icon in the bottom left of your screen. This opens the Help Center.  Click 'Chat', which opens a chat threa...

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