Popular Articles

21. Geography Reporting

    Last Updated: 03/30/2023 in Reporting Database Reporting
    The geography page shows where the people in the CDP live, including an overall international heat map, and maps of the top metro areas and states of the people in the CDP.

22.  Send/Schedule an Email

    Last Updated: 05/16/2025 in Platform features Email Designer Adding Content
    How to schedule and send an email from the ESP

23. Ascent360 Raptor Service - Technical Specifications, Communications Protocol, and Auto-Update

    Last Updated: 04/16/2025 in Data and integrations Integrations Inbound Integrations Raptor Windows Service
    Ascent360 has many methods for collecting data securely from our clients. This includes batch SFTP, Webhooks, HTTPS POST, Native API and Web Services. In addition to these, Ascent360 has created a Windows Service, Raptor, that can collect data from ...

24. How to Setup Lightspeed eCom (C-Series) Access for Ascent360

    Last Updated: 09/30/2022 in Data and integrations Integrations Inbound Integrations
    Follow the below process to connect your Lightspeed eCom (C-Series) instance to Ascent360.               Click Here                        Or Login to your Lightspeed eCom store with admin credentials. Select Apps on the left side m...

25.  Ascent360 Video Training Series

    Last Updated: 08/14/2025
    Welcome! Here you can find all of our helpful videos in one convenient location. Check out our different categories to help point you in the right direction. How-to videos are typically 1-5 minutes whereas our webinars provide a deeper insight int...

26.  Export an Audience to a File

    Last Updated: 03/24/2023 in Platform features Audience Builder (Segmentation)
    Learn how to export a file of your contacts to analyze your CDP data locally.

27.  Seed Lists

    Last Updated: 09/09/2024 in Platform features Email Designer Email Settings
    Adding a seed list allows you to keep key internal stakeholders informed of outgoing emails. If an email is configured to send to a seed list in addition to the required audience, individuals on the seed list will receive the email, even if they d...

28. New Sending Requirements for Gmail & Yahoo

    Last Updated: 09/09/2024 in Platform features Email Designer Email Deliverability
    Updated on: 01.15.2024 • Originally published on: 11.29.2023 Carefully read through this article to ensure you are compliant!  Note the February 2024 deadline. Gmail recently released a  new set of requirements  for any...

29. RFM (Recency, Frequency, Monetary) Scores

    Last Updated: 06/07/2023 in Reporting Database Reporting
    The RFM  page in the Ascent360 Portal displays visuals relating to RFM (Recency, Frequency, and Monetary) data for individuals in the database. RFM is a tool to understand customer value by comparing individuals against one another. Recency - How...

30. How Audience Builder and Complex Audience Builder Work Together to Create Complex Queries

    Last Updated: 10/18/2023 in Platform features Audience Builder (Segmentation) Complex Audience Builder (Advanced Topic)
    Learn how audience selector and campaign manager can be used in conjunction to create complex queries for your marketing needs.

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