Popular Articles

61. Create a Support Ticket

    Last Updated: 08/15/2025 in Support
    How to create a ticket in the help desk

62. Data Sources

    Last Updated: 04/25/2023 in Data and integrations
    Database Insights > Data > Data Sources The Data Sources page in the platform provides reporting and insights about data coming from any source system integrations. Use this page to compare relative counts or as a sanity check for active integr...

63. Getting Started: Sending an Email

    Last Updated: 12/21/2022 in Getting started guide
    Build an Email by selecting  Create > Email  or Send your existing Email under Email > Designs Once your email design is ready to be sent, configure the email sending details to share your message.  Configure the Sending Properties The e...

64. Getting Started: Audience Builder

    Last Updated: 08/20/2025 in Getting started guide
    Select Audience > Audience Builder on the Left-Handed Menu Pane or Select "Build Audience" on the Ascent360 Home Page Use the Ascent360 Audience Builder to build custom segments based on demographics, email history, transaction history, and mor...

65.  Build an Audience from Form Submissions

    Last Updated: 04/13/2023 in Platform features Audience Builder (Segmentation)
    Your browser does not support HTML5 video. How to Build an Audience from Ascent360 Landing Page Submissions Pulling Form Source Name   Integrate > Landing Pages Navigate to the Landing Page you would like to use in the Audience Not...

66. Top and Bottom Customers

    Last Updated: 03/17/2023 in Reporting Database Reporting
    The top and bottom customer page displays profiles of the top and bottom customers in the CDP, to learn more about the types of people who are likely to purchase versus people who are unlikely.

67. Designing Responsive Emails

    Last Updated: 03/08/2023 in Platform features Email Designer Best Practices & FAQ
    By default, all emails designed in Ascent360 are responsive. This means that they will automatically stack rows with multiple columns and adjust the layout to the device size and orientation that will be used to display the email. However , it is ...

68.  Using the Campaign Wizard

    Last Updated: 09/09/2024 in Platform features Marketing Campaigns
    Your browser does not support HTML5 video. You can use the Ascent360 Campaign Wizard to create and schedule or send a email campaign. The wizard walks you through four steps before an email can be scheduled or deployed. Name Your Campaign Ch...

69. Multi Brand Database vs. Single Brand Database

    Last Updated: 09/14/2023 in Data and integrations Platform Architecture
    Ascent360 can build two fundamentally different types of databases for our clients. These are typically defined as: Multi Brand Database, Conglomerate database or Multi Resort Database : This type of database is typically used by clients who have...

70. Overview of the Meta/Facebook Integration

    Last Updated: 09/21/2022 in Data and integrations Integrations Outbound Integrations Facebook
    With Meta Ads (Facebook Ads), you can create targeted ads to reach different audiences and meet your business goals. The integration between Ascent360 and Meta/Facebook is a highly effective way of targeting custom audiences. This integration is ...

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