Popular Articles

91. Template Library

    Last Updated: 03/15/2023 in Platform features Email Designer Adding Content
    The template library is where you can find all your stored email templates. Email designs can be saved as a template to re-use elements of a design on a regular basis.

92. AscendRMS Integration Configuration and Troubleshooting

    Last Updated: 10/30/2023 in Data and integrations Integrations Inbound Integrations
    For clients integrating the AscendRMS POS system with Ascent360, Ascent360 will establish queries that regularly deliver customer and transaction information to Ascent360. This article serves as an overview to the integration configuration and provi...

93. Use Your Hierarchy Export To Build Better Audiences

    Last Updated: 01/10/2024 in Platform features Audience Builder (Segmentation)
    What is a Hierarchy Export A hierarchy export shows the classification of all of your products within Audience Builder. With this knowledge, you can confidently create audiences using higher level classification than 'Product/Item Description' as...

94. Email Revenue Reporting

    Last Updated: 09/04/2023 in Reporting
    So, you're at a place where you want to start digging into your email performance and go beyond  the KPIs of open, click, unsubscribes. Fantastic! As of September 2023, we don't yet have a way to pull the exact products/items purchased from a speci...

95. Overview: Email Design Best Practices

    Last Updated: 02/15/2024 in Platform features Email Designer Best Practices & FAQ
    Following these best practices will help ensure you are able to design your emails to cover the vast array of email clients and devices being used to view emails today. To summarize, here are some key best practices: (we have separate articles on e...

96. How do I configure a dynamic date in an export?

    Last Updated: 03/09/2023 in Data and integrations Data and integrations FAQs
    How to insert a dynamic date in a file name.

97. Email Design Settings

    Last Updated: 03/15/2023 in Platform features Email Designer Using the Editor
    The Settings  tab of the Email Designer allows you to configure the global properties of your email. Available Settings Content Area Width : Set the width for the content area. This is used when the device has a screen larger than that width....

98. Using "Advanced Query" in Audience Selector

    Last Updated: 03/24/2023 in Platform features Audience Builder (Segmentation)
    This document is an overview and FAQ of Advanced Queries or Groupings in Audience Selector. What Are Advanced Queries? Advanced Queries in Audience Builder allow for you to have more control over your audiences and create more complex audiences....

99. Holiday Email Marketing Best Practices

    Last Updated: 08/17/2022 in Platform features Email Designer Best Practices & FAQ
    Choose your subject lines carefully. With more emails flooding into inboxes this time of year, subject lines can make or break your open rate – and your campaign success. Spend extra time testing and proof-reading . Make sure you thoroughly...

100. Using Preference Center With An Email Signup Form

     Last Updated: 08/27/2024 in Platform features Preference Center
     Preference Center Setup Currently, preference center and email signup forms live in two separate processes. This solution allows clients to link an email signup form to a preference center form and collect preferences at the time of...

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